FAQ
Frequently asked questions
Can’t find the answer you’re looking for? Our team is happy to help.
info@notipilot.com1 credit equals 1 notification successfully delivered to a device. For example, a campaign sent to 10,000 users uses 10,000 credits. Sends to invalid tokens that can’t be delivered are not deducted from your balance.
No. NotiPilot has no fixed monthly fee. You only buy the credit packages you need, and purchased credits stay valid for 12 months.
Create a new app in the dashboard and select your Expo project. As soon as you forward the Expo push tokens collected in your app to our API, you can start sending from the dashboard. For bare React Native, Flutter or native projects, you can integrate directly with your FCM and APNs keys.
Yes. For mobile apps built for Shopify that don’t include their own push dashboard, you can add the app’s FCM/APNs credentials to NotiPilot and start sending notifications. Our team will help you during setup.
You get an email when your balance drops below the threshold you set. When credits run out, new sends are paused and resume as soon as you buy a new package. Your data and settings are never deleted.
Packages are credit top-ups, not subscriptions. You can buy any package at any time, and your remaining credits are added to the new package.
You can pay instantly by credit card, or choose invoice payment via bank transfer on the Scale and Enterprise packages. An invoice is issued for every purchase.
Send your first push notification today.
Get started with 5,000 free credits. Setup takes minutes and no credit card is required.
